NYC Medicare Advantage Plus Plan Update: Latest information and updates can be found on the Office of Labor Relations website.

Introducing NYC Medicare Advantage Plus Plan

Comprehensive coverage for City of New York retirees

Introducing the NYC Medicare Advantage Plus (PPO) Plan: the new, customized Medicare Advantage plan available exclusively to City of New York retirees. The new plan is provided by Empire BlueCross BlueShield Retiree Solutions and EmblemHealth and supplies you with the same health insurance plans you know and trust, including access to the same doctors and providers. We are here to help you every step of the way so that you can take full advantage of all the benefits.

Medicare Advantage plan benefits include:

Nationwide access to providers and care.

The same benefits in and out of the plan's network.

EmblemHealth Medicare Part D Pharmacy Coverage

Telehealth through LiveHealth Online and other virtual care options.

Value-added resources like SilverSneakers®.

Access to discounts and special offers from our healthy living partners.

To find an in-person doctor or specialist in your plan's network prior to enrollment, please visit Find Care.

Your plan enrollment guide

See plan and enrollment details.

Review frequently asked questions.

Look at summary of benefits.

Access general Medicare information.

Benefit Information Meetings

Please join us for one of our scheduled virtual retiree benefit education meetings to learn more about the NYC Medicare Advantage Plus Plan. No advance registration required; however, the virtual meetings will require you to fill out your contact information. An email address is needed in order to enter. If you do not have an email address, you may still join the virtual meeting by using x@yahoo.com in the email field. Choose the best date and time for you.

Schedule of Virtual Retiree Information-Meetings:
Date Time (EST) Event  
Currently no scheduled meetings

Audio Only: You may also attend any meeting using the dial-in option.

Dial-In Number: 888-455-2182
Passcode: 6015984

Additional Resources and Support


Contact us

If you have any questions, please call our NYC Medicare Advantage Plus Welcome Team at 1-833-325-1190 (TTY: 711), Monday through Friday, 8 a.m. to 9 p.m. ET, except holidays.

A notice of change letter and pre-enrollment materials will be mailed to eligible City of New York retirees. Once enrolled into the new plan, members can also call the Member Services number on the back of their plan membership card for benefit questions or help finding care. Enrolled members should refer to their Evidence of Coverage to determine which benefits are included in their plan.

Opting-Out? If you plan to opt-out of the NYC Medicare Advantage Plus Plan, you will have an option to do so during a designated opt-out period. You may select one of the opt-out period options:

  1. Complete the online opt-out form.
  2. Complete the paper opt-out form provided in the mailed pre-enrollment guide.
  3. Contact our NYC Medicare Advantage Plus Welcome Team for assistance.

If you have submitted an opt-out request already, but want to cancel/withdraw that request, you may select one of the rescind options:

  1. Complete the online rescind form.
  2. Contact our NYC Medicare Advantage Plus Welcome Team for assistance.