NYC Medicare Advantage Plus Plan Update: Joint Statement from the Office of Labor Relations, the Alliance and the Municipal Labor Committee Regarding 2022 Health Benefits Program for City Retirees.

Provider Update: Memorial Sloan Kettering Hospital will join the NYC Medicare Advantage Plus network effective 1/1/2022.

Introducing NYC Medicare Advantage Plus Plan

Comprehensive coverage for City of New York retirees

Introducing the NYC Medicare Advantage Plus (PPO) Plan: the new, customized Medicare Advantage plan available exclusively to City of New York retirees. The new plan is provided by Empire BlueCross BlueShield Retiree Solutions and EmblemHealth and supplies you with the same health insurance plans you know and trust, including access to the same doctors and providers. We are here to help you every step of the way so that you can take full advantage of all the benefits. The enrollment guide will also help you understand the new benefits, tools and resources available with this plan.

Download your enrollment guide

Medicare Advantage plan benefits include:

Nationwide access to providers and care.

The same benefits in and out of the plan's network.

EmblemHealth Medicare Part D Pharmacy Coverage

Telehealth through LiveHealth Online and other virtual care options.

Value-added resources like SilverSneakers®.

Access to discounts and special offers from our healthy living partners.

To find an in-person doctor or specialist in your plan's network prior to enrollment, please visit Find Care.

Your plan enrollment guide

See plan and enrollment details.

Review frequently asked questions.

Look at summary of benefits.

Access general Medicare information.

Explore the enrollment guide

Note: This version of the enrollment guide (linked above) is intended for retirees currently on the GHI/Empire BlueCross BlueShield Senior Care plan. The non-Senior Care (all other carriers) enrollment guide is posted below in the Additional Resources and Support section of this website.

Benefit Information Meetings

Thank you for recently joining our scheduled virtual retiree benefit education meetings to learn more about the NYC Medicare Advantage Plus Plan. Currently, we do not have more scheduled meetings. However, you are encouraged to regularly check back if we have added new meetings.

If you are not able to attend any of these meetings, you may view the recorded benefit information presentation at any time.

Watch Benefit Information Presentation – Coming Soon!

Additional Resources and Support


Contact us

If you have any questions, please call our NYC Medicare Advantage Plus Welcome Team at 1-833-325-1190 (TTY: 711), Monday through Friday, 8 a.m. to 9 p.m. ET, except holidays.

A notice of change letter and pre-enrollment materials will be mailed to eligible City of New York retirees. Once enrolled into the new plan, members can also call the Member Services number on the back of their plan membership card for benefit questions or help finding care. Enrolled members should refer to their Evidence of Coverage to determine which benefits are included in their plan.

Opting-Out? If you plan to opt-out of the NYC Medicare Advantage Plus Plan, you will have an option to do so during your designated opt-out periods. Please review your mailed pre-enrollment guide for details on the opt-out period. You may select one of the opt-out period options:

  1. Complete the online opt-out form.
  2. Complete and mail, email or fax the paper opt-out form provided in the pre-enrollment guide.
  3. Contact our NYC Medicare Advantage Plus Welcome Team for assistance.